HuskyID Single Sign-On

HuskyID Single Sign-On

What is HuskyID Single Sign-On?

HuskyID Single Sign-On permits you to sign on a single time and access multiple supported resources without having to sign on separately for each resource.

How HuskyID Single Sign-On works

  • You cannot log directly in to HuskyID Single Sign-On without going directly to a specific resource.
  • When you try to access a resource protected by HuskyID Single-Sign On, you will be presented with the sign on screen.
  • When you enter your HuskyID credentials and click "Sign On", you will be sent directly to the resource you were trying to access.
  • If you then try to access another resource protected by HuskyID Single Sign-On within the same web browser session, you will bypass the sign-on page and be sent directly to the new resource without having to type in your HuskyID credentials.
  • If you try to bookmark the HuskyID Single Sign-On logon page or use your browser's back button to get back to the logon page you will be presented with an error message. Instead, bookmark the URL or link you used to navigate to the resource you'd like to bookmark, before it redirects to the sign-on page.
  • HuskyID Single Sign-On requires that you have cookies in your browser enabled.

Important Sign-Off Information

  • HuskyID Single Sign-Off is not currently supported, so there is no single logoff button.
  • You will remain signed on until your browser session is ended. This typically happens when all web browser windows are closed (PC) or you quit your web browser program (Mac).
  • While some resources offer a logout button, this can only perform a best-effort sign-off. Typically you are not logged out of other resources you've already logged in to within your browser session.
  • It is especially important to remember to sign out by closing all web browser windows if you are using a kiosk computer or share a single computer logon with other people.
  • If you leave your web browser session open and unsecured after signing in to a resource, if someone tries to access any resource protected by HuskyID Single Sign-On on your computer, they will be signed on as you automatically without having to enter your HuskyID credentials - so always remember to close your entire web browser when you wish to sign off.
  • If you have an option on your browser set to restore your previous session, it may be possible that closing your web browser will not effectively sign you off because session cookies may be restored. Mozilla Firefox is one of the browsers where it is easy to set this option. When on a shared computer logon, you should either set Firefox to instead open a home page or a blank page when it starts or else be certain you do not have a HuskyID Single Sign-On protected resource actively open in any tab or window while you exit the browser.

HuskyID Single Sign-On Errors

  • Most errors are caused by accessing the sign-on page without using the correct resource address. Be sure not to bookmark the sign-on page or use your browser's back button to get back to the sign-on page after you sign in. Instead find and use the correct link to the resource you want to access.
  • Make sure cookies are enabled in your browser and that your system clock is set correctly. If the date, time, or timezone on your computer is set incorrectly, it could produce warnings or errors.
  • In rare cases, you may need to try one of the following to resolve or work around the issue:
    • Close all web browser windows to end your browser session and then restart your browser to start a new browser session. On a Mac, you need to quit the program completely to end your browser session. If your browser is set to restore the previous session upon startup, you will need to change that option in your browser options so you truly start a new browser session.
    • Clear your browser's cache/history, cookies, and/or active logons.
    • Try using an alternative browser, such as Firefox if you were using Internet Explorer (PC) or Apple Safari (Mac).
    • Try starting the private mode of the browser to obtain a new session to check if it works in a new session.
  • Once you try one of the above recommendations, you should go directly to your desired resource and try to log in again to see if your issue has been resolved or worked around.

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