According to Federal regulations, a student is required to complete an entrance counseling session prior to the release of the first disbursement of their first Federal Direct Student/Graduate PLUS Loan made at the school they're currently attending.
Likewise when a student graduates or withdraws from the school they're currently attending, the student is required to complete an exit counseling session. Counseling will inform you of your rights and responsibilities as a borrower.
If at any time throughout your college career you have any questions concerning your student loan, feel free to contact financial aid or your loan servicer. You may also contact the Federal Student Aid Information Center at (800) 4-FED-AID with questions regarding the loan or any other federal aid.